'Strategm Pty Ltd' trading as 'MiCasa Realty - Sales - Management - Investment' (ABN: 23 075 796 968) and its related companies (together we, us, our and other similar expressions) are committed to protecting your personal privacy. This Privacy Policy tells you how we collect, use, distribute and protect your personal information. We encourage you to read this policy carefully so that you understand our information handling practices.


We are bound by the National Privacy Principles (NPPs) in the Privacy Act 1988 (the Act). We have adopted internal policies and procedures to ensure that personal information that we collect, store, use and disclose is dealt with in accordance with the NPPs. You can see the full text of the NPPs online at


In order to provide you with the products and services that you have requested, we may need to collect and use personal information about you and others. If we are not provided with all the personal information we request, we may not be able to provide you with our products and services. The type of information we may collect and handle includes the name, age, sex, address and email address of you or others. If you buy products or services from us we may also collect your credit card details. However, we do not normally collect or store ‘sensitive information’, as defined in the Act (eg. information about ethnic origin, religious beliefs or health).

When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our site, new products and other updates.


How do you get my consent?

By providing personal information to us, you agree with the terms of our current privacy policy. If you do not agree with any term of this policy, please do not provide personal information to us.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at: Strategm Pty Ltd t/a MiCasa Realty - Sales - Management - Investment 2/6 Maunder Street , Slacks Creek, QLD, 4127, Australia


Whenever possible, we collect personal information directly from the individual concerned. If we collect it from another source, we will do what is reasonably possible to inform you that we have collected the information. We collect personal information for the following purposes:

• to identify our customers, potential customers and their representatives;

• to provide our products and services;

• to inform you and others about offers or other benefits that may become available;

• to seek your opinion or comments about our products and services;

• to carry out our management, administrative, quality assurance and complaint handling activities in a professional and efficient manner;

• to develop and implement initiatives to improve our products and services;

• to carry out billing and/or debt recovery;

• to conduct consumer and market research;

• to follow up or pursue any queries you make.

The personal information of our customers or their representatives will usually be recorded on our customer relationship database. We store personal information of vendors, landlords and tenants, uploaded by our customers, on our 'MiCasa Property Group' database. Any additional purpose for the collection (not included in this policy) will be identified when we collect the personal information, or as soon as practicable afterwards.


Except where indicated above, we will not disclose personal information to a third party or a supplier that is not a related entity unless:

• the disclosure is for a primary purpose for which the information was collected;

• the individual concerned has consented to the disclosure;

• the third party is our agent, service provider or contractor, in which case we will require them to disclose and to use the personal information only for the purpose for which it as disclosed;

• the third party is a person involved in a dealing or proposed dealing (including a sale) of all or part of our assets and business;

• the third party is a credit reporting agency, your creditor, banker, financier, credit provider, mortgage insurer or trade insurer;

• the disclosure is to a related body corporate, supplier or business partner; or

• the disclosure is permitted, required or authorised by or under law.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Access to personal information is limited to those of our personnel who specifically need it to carry out their business responsibilities. We take all reasonable steps to keep secure any personal information which we hold about you and to protect your personal information from loss, misuse or unauthorised alteration. Any personal information you provide to us is stored on secured servers. We also maintain physical security procedures to manage and protect the use and storage of proper records containing personal information.


To ensure we are meeting the needs and wants of our website users, and to develop our online services, we may collect aggregated information by using cookies or similar electronic tools. Cookies are small amounts of information sent from a web server to your computer. These cookies are used to retain login and location information in order to make your experience more convenient and personal. We do not use cookies to track your internet activity before or after you leave our website. No other company has access to our cookies.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. The amended policy will apply between us whether or not we have given you specific notice of any change.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


We may use personal information to advise the individual concerned of new products and services and marketing initiatives that we think may be of interest to them. This may include product or service offerings, newsletters and general information about us. Those who prefer not to receive information about our products and services can contact us and ask to be removed from the relevant circulation list. Contact details appear at the end of this policy.



At all times we strive to ensure that the information we hold about you is accurate, complete and up-to-date. If at any time you believe the personal information that we hold about you is incorrect, incomplete or inaccurate, you should let us know. We will use all reasonable efforts to correct the information.



We are committed to constantly improving our procedures so that personal information is treated appropriately. If you feel that we have failed to deal with your personal information in accordance with the NPPs or this policy, please speak to us so that we have an opportunity to resolve the issue to your satisfaction.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at Strategm Pty Ltd t/a MiCasa Realty - Sales - Management - Investment

[Re: Privacy Compliance Officer]

[2/6 Maunder Street , Slacks Creek, QLD, 4127, Australia]